Post-Conference Handouts
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Handouts

Thursday, April 26

9:30 am–10:00 am

ALC Stakeholders Forum
→ Download the handout

10:00 am–10:30 am

ASTM Update
→ Download the handout

11:00 am–11:30 am

 ALC Industry Survey
→ Download the handout

11:30 am–12:30 pm

Keynote: Beyond Language
Tatyana Fertelmeyster, M.A., Connecting Differences LLC
→ Download the handout

2:00 pm–2:30 pm

Embracing Integration
Bill Lafferty, Memsource
→ Download the handout

2:30 pm–3:30 pm

A Balanced Scorecard for Small Services Business
Gabriela Lemoine, Hispano Language Advisory
→ Download the handout

2:30 pm–3:30 pm

National Medical Interpreter Certification: What's Next for Interpreters of Languages of Lesser Diffusion
Margarita Bekker, Certification Commission for Healthcare Interpreters
Natalya Mytareva, Certification Commission for Healthcare Interpreters
→ Download the handout

4:00 pm–5:00 pm

Risk and Insurance: What Every Agency Owner Should Know
Gary Meyer, DHH Insurance Agency
Jonathan Meyer, DHH Insurance Agency
→ Download the handout

4:00 pm–5:00 pm

Unifying a Global Community Through Impact
Sheldon Wardwell, inWhatLanguage
Cody Broderick, inWhatLanguage
→ Download the handout

5:00 pm–5:30 pm

Do Good Sales People Make a Difference in the Language Industry: Sales Hires vs. Aquistitions
Michael Klinger, Anzu Global
→ Download the handout

5:00 pm–5:30 pm

5 Fundamentals to Grow Your Business With Less Stress and More Success
Jordan Evans, Language Network, Inc.
→ Download the handout

 Friday, April 27

10:30 am–11:30 am

Avoiding Employment Law Pitfalls for Language Service Companies
Scott Mirsky, Mirsky Law Group, LLC
→ Download the handout

11:30 am–12:30 pm

Client Development Strategies—Retaining and Growing Your Customers
Jessica Rathke, L10n Sales Marketing
→ Download the handout

2:00 pm–2:30 pm

Keep Your Employees Healthy, Happy, and Productive Through Wellness
Andrea Bloom, ConnectWell
→ Download the handout

2:00 pm–2:30 pm

15 Tips for Selling Yourself to Large LSCs
Maurice van Zutphen, inWhatLanguage
→ Download the handout

2:30 pm–3:30 pm

Vicarious Trauma and Professional Interpreters
Ludmila Golovine, MasterWord Services
→ Download the handout

3:45 pm–4:45 pm

Transforming From a Services Company to a Product Company
Steve Chu, Treehouse Strategy and Communications
→ Download the handout

Saturday, April 28

9:00 am–10:00 am

ALC Industry Survey
→ Download the handout

11:30 am–12:30 pm

ALC Stakeholders Forum
→ Download the handout

 

 

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